Harassment and Bullying online is profoundly serious. On certain platforms it is easy to create multiple false accounts and harass/bully another user. Users can create a free account, however, users and businesses of SkyCity have some control. In the most basic form, any user type has the ability to block individual accounts. One additional layer is the ability to deny access to whole tiers.
In the real world we have mechanisms in place to deal with various forms of harassment and bullying. Sky Networks will work hand in hand with law enforcement while maintaining the privacy of the user.
One thing one must remember, criticism is not harassment.